[Library Media] JOB POSTING: Support Services Manager, Provo City Library at Academy Square

Juan Lee jtlee at utah.gov
Tue Mar 27 14:19:51 MDT 2018

*Support Services Manager*

   - Type:Full Time
   - Salary/Pay Rate:$2,005 - $2,765 biweekly
   - Posted Date:03/08/2018
   - Deadline to Apply:03/29/2018 6:00 PM

*SUPPORT SERVICES MANAGERProvo City Library at Academy SquareFull-time
Regular Position*

*Posted:* March 8, 2018

*Essential Duties:* This is administrative and supervisory work as head of
a major library division which includes supervision of the circulation,
information systems and technical services departments of the Provo City
Library at Academy Square. The individual appointed to this position will
be required to do the following: serve as a member of the executive
management team and share responsibility for library program planning and
decisions; oversee and take responsibility for the effective performance of
a major library division; research, develop, and submit a timely and
accurate division budget and monitor it throughout the fiscal year; plan,
develop, recommend, and implement division services and programs; conduct
equipment purchases; may help develop grant proposals and serve as project
manager for selected grants; prepare and submit various reports to state
and local officials as needed; maintain division records; promote and
communicate services to interested groups and individuals; oversee the
maintenance and circulation of an optimum collection of electronic,
printed, and audio-visual materials and services; maintain regular contact
with other employees, the general public, and other public libraries;
attend staff meetings; read professional journals; perform research; attend
conferences, seminars, and other training sessions; may help coordinate
volunteer work; direct activities of assigned staff, including, hiring,
firing, scheduling, training, and disciplining; ensure division compliance
with federal, state, and local laws and regulations; organize training
seminars for department staff; measure staff effectiveness through various
tools, and implement changes to improve services; develop, monitor, and
implement timely and accurate goals, objectives, budgets, schedules, plans
and other operating practices, rules, and regulations; ensure work is
completed accurately and efficiently; identify, evaluate, and resolve
personnel concerns; conduct performance evaluations and enact rewards and
discipline, if needed; assist other staff members as needed and perform
other related duties as required.

*Minimum Requirements:* Master’s degree in Library Science from an ALA
accredited school and six (6) years of progressively-responsible library
experience, two (2) years of which must have been supervisory *OR* Bachelor’s
degree and seven (7) years of professional librarian experience *OR* an
equivalent combination of job-related education and experience
[substituting each one (1) year of post-secondary education/training for
six (6) months of experience].

*License:* Valid, lawful driver’s license is required at time of
appointment. Applicant may be disqualified on the basis of an unacceptable
driving record as reflected by the State Department of Motor Vehicles.

*Selection Factors:* Knowledge of principles and practices of public
library administration and operational techniques; computerized library
operations, telecommunications, and related technical developments;
literature and media available in division areas; RDA Cataloging Rules,
MARC format, and Dewey Decimal Classification systems; bibliographic
utilities; internet resources and techniques; related laws, codes, rules,
and regulations governing functions of library work; and policies and
procedures established for the work system. Skill in personal computer
applications such as Microsoft Office Suite; SirsiDynix applications; and
practicing trust-building behaviors. Ability to communicate effectively,
both orally and in writing; develop and maintain effective working
relationships with the public, subordinates, coworkers, and superiors;
envision the future, identify trends, and recommend improvements; identify
problems, research relevant information, identify causes, and implement
solutions; effectively manage a group of employees; evaluate programs and
procedures; prepare clear, concise, accurate, and informative reports;
perform duties in a manner that demonstrates respect, integrity, courtesy,
and kindness towards fellow workers, customers, and the general public;
demonstrate a high level of commitment to the principles of positive
customer service; quickly and accurately perform work; and deal with the
public in a pleasant, courteous, and calm manner in all circumstances.

*Salary:* $2,005 $2,765 biweekly (range 29). Payment will be made by direct
deposit and salary will normally begin at the first step of the salary
range. Position includes a full benefits package, including: medical,
dental, life, and LTD insurance plans, retirement plans, employee
assistance and wellness programs, and sick, vacation, and holiday leaves.
Optional plans available include: health care and dependent flexible
spending accounts, a health savings account, vision and AD&D insurance,
legal assistance, home and auto insurance, ID theft protection,
supplemental medical insurance, and deferred compensation (401k, 457 and
IRA) plans.

*Screening:* Based on meeting the minimum requirements and job-related
experience, skills, knowledge, and education. Note: Hiring for this
position may be based largely upon an oral interview. Criminal background
checks are conducted on all City positions. Non-disclosure may result in

*Physical/Environmental Factors:* Lifting and carrying books; pushing book
trucks; bending, shifting, moving furniture etc.; standing or sitting at
computers or desks for long periods. Exposure to the noise and confusion of
a public library and high stress situations or environments, including,
contact with the public in confrontational or uncomfortable circumstances
and dealing with supervisory issues. May require travel.

*Pre-Employment Testing:* Prior to appointment, applicant will be required
to successfully pass a drug screening and background investigation.
Individuals with unsatisfactory drug screen results will be ineligible for
appointment or application to any Provo City position for a minimum period
of six (6) months.

*To Apply:* Apply online at www.provocity.jobs
<https://apply.provo.org/ojasplash.php> or at the Provo City Division of
Human Resources located at 351 West Center, Provo, UT
before 6:00 p.m. on the closing date.

*Closing Date:* Thursday, March 29, 2018.

[image: http://www.provolibrary.com/images/library/signaturefiles/genen.png]
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