[Library Media] LearningExpress Library - issue resolved

Karen Krier karen at uen.org
Tue Oct 10 09:39:55 MDT 2017


EBSCO support confirmed that the LearningExpress Library authentication issue has been resolved.  If the LEL landing page is not loading for you, please let me know.

I really appreciate the Library Media Specialist who took the time to contact us about the problem.  Obviously, I don't access all of the databases everyday to make sure they are working properly, so I thank you for your help.  And I hope all of you don't hesitate to contact me (or better yet, resources at uen.org) if you are experiencing problems with any of UEN's resources.

Sincerely,

-- Karen



> On Oct 10, 2017, at 8:26 AM, Karen Krier <u0156315 at umail.utah.edu> wrote:
> 
> Good morning.  LearningExpress Library is not loading this morning.   The problem exists both via http://onlinelibrary.uen.org/ and UtahFutures.org.  I have submitted a ticket to EBSCO - the company that owns LEL. 
> 
> I hope to hear from them soon.
> 
> I would like to nail down when the authentication was working properly, so if you have been in LearningExpress Library within the last week please let me know the date.
> 
> Thank you.
> 
> -- Karen
> 
> - -  - -  - -  - -  - -  - -
> Karen Krier
> Utah Education Network
> Associate Director - Instructional Services
> www.uen.org
> 



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