[library-media] Fwd: Intermittent EBSCOhost Authentication Error

Rick Cline RCLINE@media.utah.edu
Mon, 06 Oct 2003 11:09:30 -0600


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fyi
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Date: Mon, 6 Oct 2003 10:37:01 -0400 (EDT)
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From: Beth Howell <bhowell@epnet.com>
To: EBSCO_web <ebsco_web@epnet.com>
Subject: Intermittent EBSCOhost Authentication Error
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Dear EBSCOhost Customers, 

This weekend, we completed our EBSCOadmin upgrade. Some users have seen
intermittent "Invalid User ID and Password" messages when logging into
EBSCOhost. Our network engineers are working on this and we will update
http://support.epnet.com as information becomes available. We recommend that
users close their browsers, open a new one and log in again.

We apologize for any inconvenience. 

Best Regards,
Beth Howell
Director of Customer Satisfaction
EBSCO Publishing



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